Returns & Exchanges

At Dixxon Flannel Co., we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn and unwashed items.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Return Type

  Choose whether you would like to exchange your item for a different size, receive store credit, or request a refund to your original payment method.

• 3.
  Print and Pack

  Download and print the prepaid shipping label provided by the portal, then securely pack your items in their original packaging.

• 4.
  Drop Off and Track

  Drop your package off at any authorized shipping carrier location and keep your tracking number handy until your return is processed at our warehouse.